Secure payment for goods and services on the internet

  • Thanks to the 3D Secure system, your online purchases with a Visa card from the Bank KYRGYZSTAN have become even more secure!

Advantages

  • Secure: your card is protected by a one-time password, which is only available to You and is valid for one purchase only.
  • Simple: there is no need to go through the registration process, just connect SMS notification and the service is activated instantly.
  • Convenient: No need to remember your password. A one-time password is sent each time you make a payment for a product or service in a participating online store.

3D Secure technology is a unique security system for payment for goods and services on the Internet, which is part of the global Verified by Visa program.

You will recognize the online stores participating in the program by the presence of the logo:

How does 3D Secure work?

Once the service is activated, you will be prompted to enter your password each time you make a purchase at participating online stores with this card. The password is a one-time password (valid for one purchase only) and is communicated via SMS sent to the mobile phone number provided by you to the Bank. After successfully entering your password, your payment will be approved.

How can I connect 3D Secure service?

To activate the service you need to connect the SMS-notification service to your Visa card. 3D secure service is provided free of charge, SMS-notification service is 45 soms per month.

Can I shop in online stores that are not members of Verified by Visa?

Yes, but your payment will not be protected by 3D Secure technology.

Shop at a familiar online store

The more you know about a particular store, the more confident you will feel when shopping in it.

What should I do if I didn't receive a one-time password SMS?

If the payment has not passed, then You need to 

  • make sure that:
    • You have activated the SMS-notification service and you have informed the Bank of your current phone number. For your convenience, the password entry page shows the last 4 digits of the phone number in the Bank, by which you can determine its relevance.

     o Your mobile phone is on, the account is not blocked and you are in the reception area of your mobile operator.  

     o  Enough free memory SIM-card in order to receive new SMS messages and, if necessary, delete    the old SMS.

     o  Your account is not blocked, your tariff plan involves receiving SMS-messages and roaming is       connected (if you are outside your home network).

  • use the link " send password again?"on the password page to resend SMS.

If the payment has passed, it means you carry out the operation, which does not require a one-time password to confirm the purchase. This is controlled by the security settings.

 

o    Your mobile phone is on, the account is not blocked and you are in the reception area of your mobile operator.

o    Enough free memory SIM-card in order to receive new SMS messages and, if necessary, delete the old SMS.

o    Your account is not blocked, your tariff plan involves receiving SMS-messages and roaming is connected (if you are outside your home network).

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